Mailbox importer is importing all unread emails from the configured mailbox even though rules are created

Mailbox importer is importing all unread emails from the configured mailbox even though rules are created

It is expected functionality to import all emails from a configured mailbox with Mailbox Importer. If rules are not configured to index documents then they will be indexed to SYS Unidentified Emails.

There currently is an SCR 201359 to "create a 'catch all' or default rule if no rules are met in Mailbox Importer." SCR 201359 is currently under review for potential inclusion in later releases of OnBase.

Currently to prevent emails from being imported the below rule can be setup to prevent emails from entering.
1. Create a Rule with a Condition that is always true (such as "Attachment count >= 0)
2. Edit the actions for the Rule to archive the email and its attachments to "<< None >>" which means the email/attachments will NOT be archived
3. Associate that Rule to the account you are monitoring
4. Make sure that the newly created Rule is the last one in the list (the order is respected)

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