DescriptionMailbox Importer has stopped working. [3/27/2019 1:11:09 PM] No configured accounts were found. Please check configuration to verify account settings are correct. ResolutionAfter revoking the Encryption Key, Starting the service to create ...
When customer launches Unity Client and clicks the workflow tab. It gives them a message that says Exception has been Thrown by the target of invocation. customer is on 20.8.10.1000 All prerequisites are installed No errors in Diagnostic Console. ...
Customer reported that the email import was not importing anything for a specific email inbox. After looking into the task logs on the Processing Server Monitor we reported the following error message. Exchange folder '/Inbox/ABBYY Import' is ...
Description When switching between Unity Forms in Combined Viewer within the Web Client, it disconnects the session, and the user is prompted to authenticate again to view another Unity Form. Resolution This occurs due to a known issue (QC-5033). To ...
ResolutionThere is currently no way to view .eml or .msg files natively in the Unity or Web Clients. This functionality has been requested with SCR# 204684 and was completed for OnBase 17. The resolution used in the case was to use the 'Store Email ...