"Out of memory" error when attempting to view Username / Passwords in OnBase Configuration

"Out of memory" error when attempting to view Username / Passwords in OnBase Configuration

This issue occurs when the OnBase Configuration client encounters the native memory limit for 32-bit applications.

 

OnBase Configuration is bound by 32-bit memory limits and can only access 2 GB of RAM. Having other applications and processes running while loading many users will drastically impact performance.

 

To view the list of users, it is recommended to use the API via Postman or the Admin CLI.

 

To work around this issue when importing large numbers of users, break the import file into more manageable sizes and then perform the import in batches.